The airline Air Europa has sent Aena the complaints of its customers regarding the inconveniences caused by the works at Son Sant Joan airport. The company's director, Richard Clark, has pointed out that the works were supposed to finish a year ago.
Air Europa has stepped up and officially conveyed to Aena the complaints received from its passengers about the state of Palma airport. The renovation works, which began over two years ago, still have no completion date and are causing significant distress among travellers.
The airline's customers have reported the long distances they must walk within the terminal due to internal diversions, as well as the accumulated dirt in several areas. Air Europa has acted as an intermediary and has communicated these criticisms to the airport managers.
A response that does not satisfy: “patience”
The director of Air Europa, Richard Clark, has confirmed that Aena's response has been to ask for patience. According to the company, the airport authorities argue that a renovation project of this magnitude entails difficulties that must be accepted. However, Clark has reminded that the works should have been completed a year ago, and no new completion date has yet been communicated.
This situation directly affects the thousands of passengers who pass through Son Sant Joan every day. For the traveller arriving in Mallorca, the experience begins with labyrinths of corridors and works that tarnish the first impression of the island. Residents of Palma and tourists face delays and inconveniences that, according to Air Europa, are no longer acceptable.
Training technicians: the other front for Air Europa
Meanwhile, Air Europa has announced a plan to double the number of students in its aircraft maintenance technician training courses, which are held in its Palma hangar. Currently, each cycle (basic and advanced) admits 20 students, and the company wants to increase that number in response to the growing demand for qualified professionals.
The job market in this sector is very favourable: 70% of graduates end up working at Air Europa, and the rest find employment with other airlines. Salaries are high and unemployment is virtually non-existent. For young people in Mallorca interested in aeronautics, this training represents a gateway to stable and well-paid employment.
Additionally, the company plans to create another training centre in Madrid, demonstrating its commitment to technical training at a time when new aircraft models require constant knowledge updates.
For now, passengers flying to Palma will need to be patient while the works continue with no completion date in sight. Air Europa hopes that Aena will expedite the works to restore normalcy to the main gateway to the island.
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