The automotive manufacturer Ford has awarded the President's Award 2025 to the Ford Store Palma and Ford Inca facilities, recognising their work in customer service and quality. The award was presented at an event held in the Balearic capital.
The President's Award 2025, the highest distinction that Ford grants to its network of dealerships, has this year been awarded to the Ford Store Palma and Ford Inca facilities. The prize recognises performance in customer service and quality, and was presented at an event held at the Palma headquarters.
A recognition that evaluates the customer experience
The award, which the brand presents annually, values indicators such as user satisfaction, efficiency in workshop and after-sales services, and loyalty levels. The performance of the work teams at each centre is also taken into account.
In this edition, the award has been jointly granted to both dealerships, which are part of the Balearic group One Motors Group. The company is one of the main automotive distribution entities in the archipelago, with a presence also on the mainland.
Attending the event were the president and CEO of Ford Spain, Jesús Alonso, as well as the president of One Motors Group, Guillermo Pol, and its CEO, Luis Pol. The business director of the sales area, Llorenç Abrines, was responsible for collecting the trophy on behalf of the staff.
The value of the human team, key to the award
During the ceremony, Jesús Alonso highlighted the role of direct customer service staff in the perception that users have of the brand. He emphasised that service quality is a differentiating factor in the automotive sector, where customer trust is fundamental.
For his part, Luis Pol attributed the award to the ongoing work and commitment of the professionals from Palma and Inca. He stated that the recognition reflects the group's commitment to excellence in service, a goal they pursue day by day.
For the customers in Mallorca, this distinction represents a guarantee of quality in the service they receive at both dealerships. At both the Palma and Inca facilities, users can expect service standards endorsed by the brand.
One Motors Group, a benchmark in Balearic distribution
One Motors Group is the largest dealership group in the Balearic Islands, with a long history in vehicle distribution and after-sales services. In addition to Ford, it represents other brands in the archipelago and on the mainland, offering mobility solutions to individuals and businesses.
The presentation of the President's Award 2025 reinforces the group's position in the local market, while recognising the efforts of its teams. For the employees of Ford Store Palma and Ford Inca, the award is an incentive to continue improving.
The event concluded with a family photo and a toast to the successes achieved. The leaders of One Motors Group are already thinking about next year, aiming to maintain the quality levels that have earned them this recognition.
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