The Palma City Council has signed an unprecedented agreement with the private security associations of the Balearic Islands to strengthen the fight against anti-social behaviour at Playa de Palma, the main tourist area of the Mallorcan capital.
The Palma City Council has taken a step forward in the fight against anti-social behaviour by signing a pioneering agreement with the main private security associations in the Balearic Islands. The agreement, which will be implemented at Playa de Palma, aims to improve coordination between the Local Police and the security guards of tourist establishments to provide a quicker and more effective response to any incident.
The agreement has been signed with the Association of Private Security Sector of the Balearic Islands (ASSP) and the Professional Association of Private Security Service Companies (APROSER). Both entities represent a large number of companies that provide security services in hotels, bars, and other businesses in the area.
Communication channels and action protocols
The agreement establishes permanent communication channels between the Local Police and security guards. This way, any urgent incident can be reported immediately, allowing for a more agile response from the authorities.
Additionally, specific protocols have been defined for reporting incidents, as well as for the exchange of preventive information. This includes the possibility of sharing data on anti-social behaviours or risky situations that security guards may detect in their respective establishments.
The agreement also includes the holding of periodic coordination meetings between both parties. In these meetings, the effectiveness of the measures will be evaluated, and improvements will be proposed if necessary.
Preventive actions and new civic ordinance
One of the most notable innovations of the agreement is the implementation of preventive actions. The rules of coexistence outlined in the new Civic Ordinance of Palma will be disseminated, which includes codes of conduct in several languages. These codes can be displayed in participating establishments to inform both residents and tourists.
The idea is for visitors to know in advance the basic rules of coexistence, such as respect for neighbours' rest or the prohibition of drinking in public spaces. In this way, it is hoped to reduce the number of incidents related to anti-social behaviour.
For the tourist arriving at Playa de Palma, this means they will find a more orderly and safe area, with a coordinated presence of security guards and police. Residents, for their part, will see an enhancement of tranquillity in their neighbourhood, especially during the peak tourist months.
Joint commission and the new SETUR team
The agreement creates a joint monitoring commission responsible for evaluating the functioning of the agreement and introducing improvements when necessary. This commission will be made up of representatives from the City Council, the Local Police, and private security associations.
In addition, the Specialized Community Team for the Security of Tourist Establishments (SETUR) has been established. This team will act as a liaison between the Local Police and the private security sector, facilitating the exchange of information, reinforcing prevention, and coordinating joint actions in Palma's main tourist area.
The SETUR will be the direct contact point for security guards, who will be able to report any incident quickly and effectively. This represents a qualitative leap in public-private collaboration in security matters.
The agreement, which is being signed for the first time in the city's history, represents a paradigm shift in the management of anti-social behaviour at Playa de Palma. Until now, the Local Police acted reactively, while this agreement promotes coordinated prevention and a quicker response.
For the Mallorcan reader, especially for those living or working in the Playa de Palma area, this measure represents a tangible improvement in their daily lives. Residents will be able to enjoy a safer and more orderly environment, while tourism businesses will see their establishments' quality image reinforced.
The agreement will be operational immediately, and the first results are expected to be evaluated in the coming months. The joint commission will meet quarterly to monitor anti-social behaviour indicators and adjust measures if necessary.
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