The Palma City Council and private security associations have signed an agreement to strengthen coordination against incivility in Platja de Palma. The agreement creates a specialized team and direct communication channels.
The Palma City Council and the main associations in the private security sector signed an agreement on Monday to enhance coordination between the Local Police and the security guards of tourist establishments in Platja de Palma. The aim is to improve prevention, expedite incident communication, and provide a joint response to incivilities or potential breaches of municipal ordinances.
The agreement was signed by the Councillor for Citizen Security, Llorenç Bauzá; the president of the Association of Private Security Companies of the Balearic Islands, Inés Ybarra, and the president of APROSER Balearic Islands, Pilar Albacete. The Mayor of Palma, Jaime Martínez, stated that the agreement will allow for "improved prevention, strengthened coordination, and a more effective response."
Direct Channels and Common Protocols
This agreement provides for the creation of permanent communication channels, common action protocols, and periodic meetings between municipal agents and security managers of the participating establishments. Collaboration will be open to hotels, venues, and other businesses in the area that have private security services.
Guards will be able to report breaches of ordinances or behaviours affecting coexistence more quickly, while the Local Police will coordinate the response to detected incidents. Thus, any altercation in a hotel or venue can be reported instantly, avoiding delays.
The ECESET is Born, a Specialized Team
One of the main points is the creation of the Community Team Specialised in the Security of Tourist Establishments (ECESET), composed of agents from the Coastal District of the Local Police. This team will maintain direct contact with private security managers, coordinate actions, participate in the training of guards, and promote awareness campaigns aimed at both workers and customers.
The participating establishments will disseminate a code of conduct in different languages through posters, leaflets, and other informational materials. The council will also organise annual training sessions to update the knowledge of the guards and improve their coordination with municipal agents.
The agreement will initially be valid for one year and will be automatically extended. A commission made up of the Local Police, the ECESET, private security associations, and participating establishments will evaluate its results and propose new actions. For residents or tourists, this means a more deterrent presence and a quicker response to issues like drinking in public or noise.
SETUR Operation Report: Over 1,100 Citations for Street Vending
During the presentation of the agreement, the mayor also announced the first report of the SETUR operation, deployed since May 11 and active until October 31. The operation includes up to 90 fixed agents, foot and motorised patrols, and support from specialised units.
Since its launch, nearly thirty operations have been carried out against illegal street vending, unauthorised sales, and other infractions. In total, more than 1,100 citations have been issued for street vending, a figure that reflects the intensity of control in the area. The message for anyone thinking of setting up an illegal market stall in Platja de Palma is clear: surveillance has increased.
The new agreement with private security does not replace the Local Police but complements it. Hotel and venue guards will serve as additional eyes and ears to detect incidents, while the ECESET will coordinate the response. For tourists, the experience in Platja de Palma should be more peaceful, with fewer altercations and a heightened sense of security. However, local residents hope this will not just be a hollow promise and that coordination will be genuinely effective on the ground.
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