Power cuts since Friday, July 17, have forced the closure of venues and hotels between Can Pastilla and s'Arenal, during a heatwave and peak tourist occupancy.
The Balearic Association of Leisure and Entertainment (ABONE) and the Playa de Palma Hoteliers Association (AHPP) have erupted against the repeated power outages affecting the tourist area since last Friday, July 17. The cuts, which have continued until this Monday, have hit right during the busiest weekend of the year, with occupancy at its peak and record temperatures.
Chain Outages During Peak Season
According to both associations, the interruptions have not been isolated but rather repeated over several days, forcing numerous establishments to reduce their activities or temporarily close. The night of Saturday, July 18, was the most critical, with outages leaving dozens of leisure venues and restaurants without power during peak service.
“We are not facing an isolated cut, but rather interruptions that have been repeated over several days and are directly affecting the operation of establishments,” ABONE states. The association warns that, in addition to economic losses, security risks have arisen in venues with large crowds.
The interruptions have been repeated over several days
The legal department of ABONE, Monlex Abogados, points out that the direct responsibility would fall on the electricity distribution company in the area, although they are awaiting the official technical report.
Hoteliers: “It is Absolutely Intolerable”
The president of the AHPP, Pedro Marín, has described the chaos experienced between Can Pastilla and s’Arenal during the heatwave as “absolutely intolerable.” “It is incomprehensible that in the middle of July, in one of the most important tourist destinations in Mallorca, such significant power outages occur,” he has denounced.
Marín emphasises that the damage is transversal and affects the entire local economy, from hotels to small businesses. Hoteliers are also concerned about a significant impact on the international reputation of Playa de Palma and Mallorca as a quality destination.
The damage is transversal and affects the entire local economy
The AHPP has confirmed that its legal services are already working to initiate actions and compensation claims against the supplier for the damages caused to businesses, residents, and visitors.
Endesa Installs Generators and Plans Permanent Reconnection
Sources from Endesa have detailed that the problems originated from two consecutive failures in the medium-voltage line from the Sant Joan substation. On Sunday, the company installed eight generators in the area to temporarily restore service to around 2,000 affected customers in Can Pastilla.
Technicians expect to complete the work for permanent reconnection to the usual network by this Monday and to gradually remove the generators. The company clarifies that if any isolated cuts are still recorded, it is due to the transition process from the generators to the general grid.
Meanwhile, the business owners of Playa de Palma are tallying the losses from a disastrous weekend and demanding guarantees to prevent a recurrence. “We need to know what is happening and that structural measures are taken,” insist ABONE. A meeting is expected next week between the associations and Endesa to seek long-term solutions.

